This is terrible!
One simple inquiry from a 71-year-old grandmother to a flight attendant ignited an unexpected chain of events.
Ellen Flemming is a regular traveler, but she never expected the response she received from Air Canada staff during the flight to New Brunswick from British Columbia. When Ellen, who was flying with her husband and two grandchildren, asked the flight attendants for a simple service, in front of her grandkids, she was abruptly removed from the plane. The airline later provided an explanation, but it simply made customers even more furious. Now, the grandmother says she was injured as a result.
The 71-year-old never imagined she’d be removed from the plane later that day and allegedly threatened with a lifetime ban by Air Canada. It started with a confrontation with a flight attendant over garbage.
Wet trash was found in the seat pocket in front of Ellen, who told Inside Edition that this is when the incident started. She asked the flight attendant if he could take it off when she called him over. He was quick to offer assistance, but then he got irritated and refused
Ellen recalled that the man “hauled himself up to his full height and said, “I’m a flight attendant and I don’t look after garbage.”
Ellen was taken aback by his response and uncalled-for reaction. But she stayed seated without making a scene. Ellen was surprised at his response and unjustified reaction. But she stayed seated without making a scene. She then tried to dispose of the trash on a food cart but her arm got swiped away allegedly by the flight attendant and she had to use her foot to scrape the trash away from her feet.
But what happened next is very shocking.
“I didn’t know what to do except I just sat there until the cart came down and I thought OK, I’m going to pick it up and there’s usually a little garbage container on the top of the cart, so I thought I’ll put the garbage in that, “ She said, adding that the attendant’s reaction shocked her. “He swiped my hand away, and the garbage, and so my hand came back and hit something on the way, and the garbage flew all over.”
When Ellen thought that the situation was over, she heard the pilot say that the plane had to turn around due to an incident. And Ellen had no idea at the time that the “incident” was her. When the plane landed, she was then escorted off the flight by the police.
According to Inside Edition, Air Canada said Ellen “exhibited aggressive behavior toward a crew member; threw garbage on the food trolley; kicked a crew member when requested to wait until the member could come back and pick up the garbage as he was serving food.”
And after being escorted off the flight by the police and told she would not be allowed to fly Air Canada again.
However, this is far from the truth, as Ellen claimed, with other passengers having come forward in her defense. Helen Hollett who sat opposite Ellen’s family throughout the flight said she did not experience the 71-year-old as aggressive at all, as Fox News reported.
Helen Hollett describes the flight attendant as “irate” and “screaming.” As she watched the incident unfold.
“She just asked him to take the garbage and she was very nice about it and then he just, he got really mad,” Hollett said.
“The thing is most of the passengers on that plane didn’t even know what was happening,” Helen explained.
The police are of the same opinion as Helen. They see no reason to proceed with the case as no criminal offenses have taken place.
Watch the video below for more details: